Privacy Policy

Effective Date: August 12, 2024

At Qinsen, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and interact with our website, https://theqinsen.com/ .

1. Information We Collect

1.1 Personal Information

When you visit our Site, place an order, subscribe to our newsletter, or interact with us in other ways, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit card details and other payment methods used for purchasing our products.
• Account Information: Username, password, and purchase history if you create an account on our Site.
• Communication Information: Information you provide when you contact us via email, chat, or other methods.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Browsing Information: IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Orders: To process and fulfill your orders, including sending order confirmations and shipping information.
• Customer Support: To provide customer service, respond to inquiries, and address any issues or concerns.
• Marketing Communications: To send you promotional offers, newsletters, and updates, if you have opted in to receive them.
• Site Improvement: To analyze usage patterns, improve our Site’s functionality, and enhance your shopping experience.
• Security: To protect the security and integrity of our Site and prevent fraud or other malicious activities.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These providers are contractually obligated to protect your data and use it only for the services they provide.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to a governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Your Rights and Choices

4.1 Access and Update Information

You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account or contacting us directly.

4.2 Opt-Out of Marketing Communications

If you no longer wish to receive marketing emails from us, you can opt out by following the unsubscribe link in the email or contacting us.

4.3 Cookies and Tracking Technologies

You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our Site.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure, so we cannot ensure the absolute security of your data.

6. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]